Vacancies

Developer

Key Responsibilities:

• Communicate effectively with clients to understand their requirements and provide technical guidance.
• Construct solution frameworks, particularly in the areas of Customer Experience (CX) and Customer Relationship Management (CRM), ensuring alignment with IT Service Management (ITSM) standards.
• Translate customer needs into technical requirements and solutions, providing innovative and effective solutions that meet their business objectives.
• Work with various APIs if required to integrate systems and automate processes, particularly within the Microsoft, HubSpot, and Zendesk ecosystems.
• Customize and enhance the functionality of our platforms using programming languages like Python, Ruby, or PHP.
• Collaborate with cross-functional teams to define, design, and implement new features.
• Troubleshoot and resolve technical issues across different platforms.
• Optimize application performance, scalability, and security.
• Develop, test, and maintain custom solutions/interfaces integrating Microsoft Azure, Microsoft 365, Zendesk, and HubSpot.
• Stay up-to-date with emerging technologies and industry trends.