VACANCIES

Key Responsibilities:

• Communicate effectively with clients to understand their requirements and provide technical guidance.
• Construct solution frameworks, particularly in the areas of Customer Experience (CX) and Customer Relationship Management (CRM), ensuring alignment with IT Service Management (ITSM) standards.
• Translate customer needs into technical requirements and solutions, providing innovative and effective solutions that meet their business objectives.
• Work with various APIs if required to integrate systems and automate processes, particularly within the Microsoft, HubSpot, and Zendesk ecosystems.
• Customize and enhance the functionality of our platforms using programming languages like Python, Ruby, or PHP.
• Collaborate with cross-functional teams to define, design, and implement new features.
• Troubleshoot and resolve technical issues across different platforms.
• Optimize application performance, scalability, and security.
• Develop, test, and maintain custom solutions/interfaces integrating Microsoft Azure, Microsoft 365, Zendesk, and HubSpot.
• Stay up-to-date with emerging technologies and industry trends.

Qualifications:

• Proven experience as a Developer, with a strong understanding of cloud services, particularly Azure.
• Familiarity with Azure DevOps for CI/CD pipelines.
• Experience with Microsoft 365, Zendesk, and HubSpot platforms.
• Knowledge of working with RESTful APIs and integrating third-party services.
• Proficiency in programming languages such as Python, Ruby, or PHP.
• Understanding of front-end technologies, including CSS, HTML, and JavaScript.
• Strong problem-solving skills and attention to detail.
• Excellent communication and teamwork abilities, with experience in a client-facing role.

Preferred Skills:

• Experience with custom coding and creating custom solutions.
• Knowledge of database management systems.
• Understanding of agile methodologies and project management tools.
• Ability to work independently and manage multiple projects.

What do we do?

Founded in 2003 to provide IT Support, VLAN Asia has grown into a solutions powerhouse serving regional customers in various industries, large and small. 

Our core mission is to empower business growth through technology.

Digital transformation has been a major focus for all businesses around the globe for the past decade. As an experienced leading technology provider, we understand the need to assist companies in integrating and implementing digital technology into all areas of business, fundamentally reforming the operations and improving how businesses deliver services and values to customers.